At 120 ph, we believe that gaming should always be fun, safe, and within your control. Our responsible gaming commitment is built for every Filipino player on our platform.
Read Our FAQHere is what we stand for — and the tools we give every Filipino member to stay in control.
You can set daily, weekly, or monthly deposit limits directly from your account settings at any time. These limits help you stay within a budget that is comfortable for you and your household. Once a limit is set, it takes effect immediately and can only be lowered right away — increases require a short cooling-off period to protect you. We encourage every member to review their limits regularly and adjust them as their circumstances change. Responsible budgeting is the foundation of a positive gaming experience on 120 ph.
If you feel that gaming is taking up too much of your time, our self-exclusion and cooling-off tools are available to every registered member on 120 ph. You can request a short break of 24 hours, 7 days, or 30 days, or opt for a longer self-exclusion period if you need more time away from the platform. During any exclusion period, your account will be suspended and you will not be able to log in, place bets, or access promotional offers. We will also suppress any marketing communications to your registered contact details for the duration of your break. Taking a step back is always the right move when gaming stops feeling enjoyable, and our team is here to support you through that process.
120 ph provides optional session reminders that notify you of how long you have been active on the platform during a single visit. These reality check prompts appear at intervals you choose — every 30 minutes, every hour, or every two hours — so you always have a clear picture of your session length. When a reminder appears, you can choose to continue your session or log out, putting the decision firmly in your hands. Staying aware of time spent is one of the simplest and most effective ways to keep gaming a leisure activity rather than a habit. We recommend enabling these reminders, especially for members who enjoy longer sports betting or live gaming sessions.
120 ph is strictly for adults aged 21 and above, in line with Philippine gaming regulations. We verify the age and identity of all members during the registration process, and any account found to belong to a minor will be immediately closed and all funds returned. We urge parents and guardians to make use of parental control software to prevent minors from accessing online gaming platforms on shared devices. If you suspect that a minor has registered on our platform, please contact us immediately at [email protected] so we can investigate and act without delay. Protecting young people from gambling harm is a responsibility we take seriously at every level of our operation.
One of the most important principles of responsible gaming is accepting that losses are a normal part of any betting activity, and that chasing them rarely leads to a better outcome. If you find yourself increasing your bets or playing longer than planned in an attempt to recover money you have lost, this is a warning sign worth taking seriously. We encourage all Filipino members to treat any amount wagered as entertainment spending — money you are comfortable parting with, not funds you depend on. Setting a strict loss limit for each session and sticking to it is one of the most effective habits you can build as a player. If you notice this pattern in your own behaviour, please reach out to us or use our self-exclusion tools right away.
If you or someone you know is struggling with problem gambling, professional help is available in the Philippines and we actively encourage members to seek it. You can reach our responsible gaming support team at any time by emailing [email protected], and we will respond with care and without judgement. The Philippine Amusement and Gaming Corporation (PAGCOR) also provides resources and referrals for individuals affected by problem gambling across the country. Talking to a trusted friend, family member, or counsellor can make a significant difference when gaming begins to feel out of control. You are never alone in this, and taking the first step to ask for help is always the right decision.
Problem gambling can affect anyone. Knowing what to look for is the first step toward getting help.
Regularly wagering money that was set aside for rent, food, bills, or other essential expenses is a clear sign that gaming has moved beyond entertainment. If you find yourself borrowing money or selling possessions to fund your gaming activity, please use our deposit limit tools or contact us for support immediately.
When gaming begins to interfere with sleep, work, school, or family time, it is no longer just a hobby. Missing important commitments or feeling irritable and restless when you are not able to play are signs that your relationship with gaming may need attention. Our self-exclusion and break tools are designed precisely for moments like these.
Hiding your gaming activity from loved ones, feeling guilty after a session, or experiencing anxiety about your account balance are emotional signals that something may be wrong. Healthy gaming should feel light and enjoyable — not stressful or shameful. If these feelings are familiar, we encourage you to take a break and speak with someone you trust.
If you have tried to cut back or stop gaming but found it difficult or impossible to do so, this is one of the strongest indicators of a gambling problem that requires professional support. Please do not wait — use our self-exclusion feature right away and reach out to a qualified counsellor or PAGCOR's responsible gaming helpline for guidance tailored to your situation.
Quick answers to what Filipino members ask most about responsible gaming on 120 ph.
You can set a deposit limit by logging into your 120 ph account and navigating to the responsible gaming section within your account settings. From there, you can choose a daily, weekly, or monthly limit that suits your budget. The limit takes effect immediately once saved, and any reduction you make is applied right away. If you wish to increase your limit, a short waiting period applies to give you time to reconsider. If you need assistance setting up your limits, our support team is available at [email protected].
Yes — 120 ph offers both short cooling-off periods and longer self-exclusion options for members who need time away from the platform. A cooling-off period can be set for 24 hours, 7 days, or 30 days, while self-exclusion can be arranged for longer durations depending on your needs. During any suspension, you will not be able to log in, deposit, or participate in any gaming activity on the platform. Marketing communications will also be paused for the duration of your break. To request a suspension, contact us at [email protected] or use the self-exclusion option in your account settings.
If you or someone close to you is experiencing difficulties related to gambling, help is available in the Philippines through PAGCOR's responsible gaming programme, which provides referrals to counselling services and support groups across the country. You can also speak with a licensed mental health professional or reach out to a trusted community organisation in your area. Our team at 120 ph is always available to listen and point you in the right direction — simply email us at [email protected] and we will respond with care and without judgement. Remember that seeking help is a sign of strength, and recovery is absolutely possible with the right support in place.
Have more questions about how we keep gaming safe on 120 ph? Visit our FAQ page for detailed answers, or log in to your account to review your responsible gaming settings today.