How we collect, use, and protect your personal information on our platform.
Last updated: January 2025
At 120 ph, we take the privacy of every member seriously and are committed to handling your personal data with care, transparency, and respect. This Privacy Policy explains what information we collect when you use our platform at 120ph.net, how we use it, who we may share it with, and what rights you have over your own data. By registering an account or continuing to use the platform, you acknowledge that you have read and understood this policy. We comply with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). If you have any questions about how your data is handled, please refer to the contact details provided at the end of this page.
When you register and use 120 ph, we collect certain personal information that is necessary to operate your account and provide our services. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect payment-related information such as your GCash or Maya account details and bank account number for the purpose of processing deposits and withdrawals in Philippine pesos. During your use of the platform, we automatically collect technical data including your IP address, device type, browser information, and activity logs. We may also collect identity verification documents such as a government-issued ID when required to comply with our Know Your Customer (KYC) obligations under Philippine regulations.
The personal information we collect is used primarily to create and manage your account, process transactions, and deliver the services available on 120 ph. We use your contact details to send you important account notifications, security alerts, and updates about your transactions — we do not send unsolicited marketing messages without your consent. Your identity and payment information is used to verify your eligibility, process withdrawals, and comply with anti-money laundering requirements under Philippine law. Technical data such as device and session information helps us maintain platform security, detect suspicious activity, and improve the overall user experience on mobile and desktop. We may also use aggregated, anonymised data for internal analytics and platform improvement purposes, where no individual member can be identified.
120 ph does not sell your personal data to third parties under any circumstances. We may share your information with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers — all of whom are bound by strict confidentiality obligations. In certain circumstances, we may be required to disclose your information to Philippine government authorities, regulatory bodies, or law enforcement agencies where required by law or in response to a valid legal request. If you have opted in to receive promotional communications, your contact details may be used internally for that purpose only and will not be passed to external marketing companies. Any third-party service providers we work with are carefully vetted and are only given access to the minimum data necessary to perform their specific function.
We implement appropriate technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and the 120 ph platform is encrypted using industry-standard SSL/TLS protocols, ensuring that your information remains secure in transit. Access to personal data within our organisation is strictly limited to authorised personnel who require it to perform their job functions, and all staff are trained on data handling responsibilities. We regularly review and update our security practices to address emerging threats and maintain the integrity of our systems. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your account and to keep your login credentials confidential at all times.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine laws and regulations. Transaction records and identity verification documents may be retained for a minimum of five years in accordance with anti-money laundering obligations under Philippine law. If you request the closure of your account, we will deactivate it promptly and begin the process of removing or anonymising your personal data, except where retention is required by law or for the resolution of outstanding disputes. Data that is no longer required for any lawful purpose will be securely deleted or anonymised so that it can no longer be linked to you as an individual. We do not retain your data for longer than is necessary, and we periodically review our data holdings to ensure compliance with this principle.
As a data subject under the Philippine Data Privacy Act of 2012, you have a number of rights in relation to your personal information held by 120 ph. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to request corrections if any information is inaccurate or incomplete. You also have the right to object to the processing of your data in certain circumstances, and the right to request erasure of your data where it is no longer necessary for the purpose for which it was collected. To exercise any of these rights, please contact us using the details provided at the end of this policy, and we will respond to your request within a reasonable timeframe in accordance with applicable law. We will never penalise you for exercising your data privacy rights.
120 ph uses cookies and similar tracking technologies to improve your experience on our platform, remember your preferences, and help us understand how members use the site. Essential cookies are necessary for the platform to function correctly and cannot be disabled, as they support core features such as login sessions and security checks. We may also use analytics cookies to collect anonymised information about how pages are accessed and navigated, which helps us identify areas for improvement. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. By continuing to use the 120 ph platform after being informed of our cookie use, you consent to the placement of non-essential cookies on your device in accordance with this policy.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or the services we offer on 120 ph. When we make material changes, the updated policy will be published on this page with a revised effective date at the top, and we may notify registered members via email or an in-platform notice. We encourage you to review this page periodically so that you remain informed about how we protect your personal data. Your continued use of the platform after any update constitutes your acceptance of the revised Privacy Policy. If you disagree with any changes, you may close your account by contacting us, and we will process your request in accordance with our data retention obligations.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, you are welcome to reach out to us directly. Our team is available to assist members across the Philippines with any data privacy matters, and we aim to respond to all enquiries promptly and thoroughly. You can contact us by email at [email protected] — please include your registered account details and a clear description of your request so we can assist you as efficiently as possible. If you believe your data privacy rights have been violated and we have not resolved your concern satisfactorily, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We take all data privacy complaints seriously and will cooperate fully with any regulatory investigation.
Common questions Filipino members ask about how 120 ph handles personal information.
Yes — 120 ph uses SSL/TLS encryption for all data in transit and applies strict internal access controls to ensure that only authorised personnel can view your personal information. We follow industry-standard security practices and regularly review our systems to address new threats. Your payment details, identity documents, and account credentials are stored securely and are never shared with unauthorised parties. We also encourage members to use strong, unique passwords and to enable any available account security features to further protect their accounts. If you ever suspect unauthorised access to your account, contact us immediately at [email protected].
Yes — under the Philippine Data Privacy Act of 2012, you have the right to request the erasure of your personal data when it is no longer necessary for the purpose it was collected. To submit a deletion request, contact us at [email protected] with your registered account details and a clear description of your request. Please note that certain data — such as transaction records and identity verification documents — may need to be retained for a minimum period to comply with Philippine anti-money laundering regulations, even after your account is closed. We will inform you of any such retention obligations when processing your request. All other data that is no longer required will be securely deleted or anonymised in a timely manner.
No — 120 ph does not sell, rent, or trade your personal data to any third party for commercial purposes. We only share your information with carefully selected service providers who assist us in operating the platform, such as payment processors and identity verification partners, and only to the extent necessary for them to perform their specific function. All such providers are bound by confidentiality agreements and are prohibited from using your data for any purpose other than the one for which it was shared. We may also disclose data to Philippine regulatory or law enforcement authorities where required by law. If you have concerns about how your data is shared, you are welcome to contact us for further clarification.
Have questions about your privacy on 120 ph? Visit our FAQ page for more answers, or create your account and enjoy a secure, mobile-first experience built for Filipino players.